Guideline for Managing E-mail.

• Position: Book Review

ARMA International Standards Committee E-mail Task Force

E-mail has become one of the most viable business mediums of the 21st century. Because e-mail is being used more and more frequently, users need guidance, on how to properly create, receive, maintain, identify, and protect e-mail records. This guidebook addresses

* records management foundations for e-mail policy in government and corporations

* creation and use of e-mail

* determining the value of e-mail

* litigation issues

Although it has a specific focus on U.S...