Government Executives Discuss the Impact of Natural Disasters and Industry Trends.


On March 7, GovTravels' final day, several government executives provided key insights into the disaster preparedness from both government and industry perspectives. The day opened with a panel moderated by Marques Tibbs-Brewer, Regional Sales Executive, SAP Concur, entitled "The Impact of Natural Disasters and Other Emergencies on Travel Managers and Travel Industry Suppliers." Timothy Bury, Mobility/Logistics Plans Officer, NORAD/USNORTHCOM informed the audience that anytime a storm reaches a Category 3, NORTHCOM leads the planning but relies on supporting commands to execute its plans to support evacuations and logistics deliveries. Imagine the challenges that presented when faced with back to back storms in 2017. "73,000 people were moved during a three-week period during Hurricane Katrina," and during a three-week period last year they were coordinating logistics and day-to-day care for displaced residents from Texas, California and Florida, said Bryan Scott, Director Federal Government Sales, Enterprise Holdings. He concluded that although the government and industry representatives must work together during the planning and post-event to ensure coordinated requirements meet the intended needs of the community, which will "most likely be in desperate need of support." Developing a plan that involves all aspects of government, both local, state and federal, as well as industry leaders, becomes a vital piece of successful recovery.


Mike Premo, President and Chief Executive Officer, Airline Reporting Corporation (ARC), delivered a speech highlighting the Implications of Travel Industry Trends. "In the early days of aviation, agencies could get 'accredited' but had to get paper airline tickets from each airline directly," said Premo. ARC allows transparency into airline sales agents (structure and ownership) and ensures airlines get paid. He noted that "99 percent of today's travelers use electronic means to book travel." He noted that surprising trends need to be understood and implemented when planning. For instance: "the greatest numeric increase of 42 million in 2014 to 72 million in 2016 in ARC transactions is one-way tickets." This increase has encouraged airlines to sell products--one-way tickets, partial fares, etc.--and decreased the number of behavior-based walls. These...

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