Go Fast, Go with Mobile: Students perception on implementing mobile based library services at Dhaka University Library.

Author:Islam, Md. Shiful

    The mobile revolution has swept across the landscape. During the last decade, due to enormous changes in the mobile industry, mobile usage has become a necessity for the common man (Wankel and Blessinger, 2012). The fabric of our lives has become interwoven with mobile technology as our day-to-day means of operating have, by necessity, become more mobile (Fox, 2010). Mobile devices and applications provide access to information in the comfort of people's homes and offices, using their cellular phones or personal digital assistants. These new devices enable access to information without the limitations of space and time (Aharony, 2013). The special characteristics of mobile devices make them in many ways more advanced, and other ways more primitive, than their traditional counterparts (Tsai et al., 2010). However with a growing number of people accessing the internet from their pocket PCs and mobile phones, libraries are investigating ways to deliver their services to mobile phones and other small-screen devices so their customers can access them any time anywhere (Mills, 2009). The increase in mobile devices among university students is making it impossible for libraries to ignore this medium (Nowlan, 2013). In light of trends toward more widespread use of mobile computing devices and smart phones, it makes sense for libraries to provide access to their collections and services in ways that work well with mobile devices (Dresselhaus and Shrode, 2012). Libraries are just starting to make their first steps into the world of mobile learning, in particular, learning through mobile phones (Walsh, 2009). Therefore, this paper has made an attempt to explore the perception of the students of DUL in adopting mobile based library services in their library. However, the rest of the paper is organized as following manner: literature review, objectives, research questions, methodology and sample of the study, results and discussion, recommendations and finally conclusion with a brief summary of the study.


    Evolution of mobile phones and its usage

    A mobile phone, often called mobile phone, which uses a network of short range transmitters located in overlapping cells throughout a region, with a central station making connections to regular telephone lines (Ament, 2006). Mobile phone, the most common gadget in the present era, is considered as the greatest gift to the mankind. The first pillar of the mobile telephony propped up when Charles Stevenson invented radio communication in the early 1890s for communication with the offshore lighthouses. Following that, Marconi was able to transmit signals over a distance of 2 km in the year 1894 (John, 2013). Technological advances have been incorporated in mobile phones during its different stages of development (Cheng, 2013). The rapid growth of cell phone use in the impoverished South Asian nation has a significant impact on the economy, as well as on people's lifestyles (Chowdhury, 2013). The world is fast becoming a global village and a necessary tool for this process is communication where telecommunication is a key player. In Bangladesh the total number of Mobile Phone subscribers now has reached 118.493 million at the end of September 2014 (Btrc.gov.bd, 2014). At present, there are six mobile phone operators are providing mobile phone services in Bangladesh (Islam, 2012).

    Use of Mobile phones for library services

    The utilization of mobile phone services in the educational environment, explores the nature of mobile phone use among university students, and investigates the perception of university students on mobile phone uses in library and information services (Karim, Darus and Hussin, 2006). M-learning as a phenomenon has been in process, unintentional progress since the late twentieth century. The unintended consequence of smaller and faster computing is the enabling of an anywhere and anytime learning (Hahn, 2008). Libraries are just starting to make their first steps into the world of mobile learning, in particular, learning through mobile phones (Walsh, 2009). SMS has become a popular way of communicating particularly among the younger generation (Herman, 2007). Text messaging offers a variety of ways to stay vital and visible to younger patrons with whom libraries most need to establish a relationship to ensure their future (Maxymuk, 2009). The fabric of our lives has become interwoven with mobile technology as our day-to-day means of operating have, by necessity, become more mobile and in the educational

    context, factors such as the increasing role of distance education enhance the need for mobile technology (Fox, 2010). The increasing prevalence of handheld mobile computing devices such as PDAs and web-enabled cell phones warrants investigation as to its impact on libraries (Cummings, Merrill and Borrelli, 2010). Libraries have the opportunity to extend new types of services to users of mobile devices and to develop, license, or otherwise make available scholarly content that is configured for mobile devices (Lippincott, 2010). All libraries will be interested in exploring the library services that were developed and adapted for mobile devices and of particular interest to academic libraries will be the building of collaborative relationships with other academic departments to provide services to students (Wilson and McCarthy, 2010). Information may be used by libraries seeking to add mobile technologies in order to enhance their traditional services, making them not only more available, but also more relevant to their users (Murray, 2010). Paterson and Low (2011) provided quantitative and qualitative data on students' use of mobile devices and to consider the benefit of academic mobile library services to students. Murray (2011) presents a general review of free or inexpensive methods of implementing the following mobile services in libraries for retrieving required information: Library Websites, Short Message Service (SMS) reference, and Mobile Online Public Access Catalogs (MOPACs). The increase of mobile technology availability and the demand for accessible mobile content, it is imperative that libraries examine how they can provide services to their patrons within...

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