Forrester Research.

• Position: Survey of financial institution's usage of websites - Brief Article - Statistical Data Included

Percentage of financial institutions with web-sites that list enriching existing customers as a goal of their financial site, according to a survey by Forrester Research: 53

Percentage of financial institutions that said acquiring new customers was a goat of their website: 40

Percentage of financial institutions that say they measure the success of their website by site traffic: 67

Rank given to usability when financial institutions were asked to rank, on a scale of one to five...