Flowfinity Wireless Inc. has debuted the latest version of Flowfinity Actions enterprise mobile app software, which introduces customer portals and enhances the flexibility ofmanaging users and data.
Organizations can now let their customers log in to Flowfinity directly for self-service capabilities such as service requests, information updates, document access, orviewing of past and scheduled services. Providing direct customer access to this real-time business process management system reduces internal processing costs while improving transparency and accountability.
Customer portal access is available through the web or theFlowfinity mobile client that customers can install for free from the Apple App Store, Windows Phone Store, or Google Play. With support for two-way mobile transactions, portal tasks such as searching for information or submitting requests can be accomplished whenever, wherever needed.
"We are excited to offer a new capability that lets organizations extend Flowfinity to their customers throughself-service portals," says Larry Wilson, VP of Sales and Marketing, Flowfinity. "Now companies using Flowfinity can strengthen customer relationships even further by offering more control and real-time access to information from the field."
Flowfinity is used by organizations...