FeeAlert enables banks to help their ATM customers save money.

• Position: NEW PRODUCTS - Brief article

FEE ALERT IS A NEW PRODUCT FROM CARDTRONICS INC., Houston, that enables financial institutions to help their customers save money by steering them toward nearby in-network ATMs and away from ATM fees.

With the product, banks can actively support their customers' efforts to avoid ATM fees by raising account holder awareness of their in-network ATM options, in a personalized way. Upon analyzing an individual's real-world ATM usage behavior, FeeAlert enables financial institutions to deliver a highly relevant list of nearby surcharge-free ATMs--including surcharge-free network ATMs.

In effect, FeeAlert remembers to check for nearby in-network ATMs even when a customer forgets to use his or her financial institution's ATM locator, thereby positioning banks as delivering helpful, potentially...