Fast-food orders go long distance.

PositionTECHNOLOGY - Brief article

Like many American teenagers, Julissa Vargas, 17, works in the fast-food industry. But she's probably never been inside any of the McDonald's where her customers are ordering their burgers and fries. Instead, she's at a bustling call center in Santa Maria, Calif., where she fields drive-through orders from McDonald's all over the U.S. Vargas and her co-workers use the Internet to relay each order back to the...

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