The New Economics for Industry, Government, Education.

• Author: Gaskins, Greg C.

"This book is for people who are living under the tyranny of the prevailing style of management. The huge, long-range losses caused by this style of management have led us into decline. Most people imagine that the present style of management has always existed, and is a fixture. Actually, it is a modern invention - a prison created by the way in which people interact. This interaction afflicts all aspects of our lives - government, industry, education, healthcare."

These words are not mine. They are the words of W. Edwards Deming himself. They are found in the preface of this, his last book. Written shortly before his death in December 1993, this book is a door to transformation. Transformation of the individual to a new style of management and maybe a new way of life.

For those who are unfamiliar with Deming and "quality," this book will be a revelation. A journey of discovery into a bright new world. That world describes problems that any manager - public or private - will recognize; however, he or she will look at that situation in a changed way after having Deming explain it. In fact, they may find that not only were they using the wrong solutions but they did not really understand the problems.

For those who are aware of "quality" and Deming, this book is required reading. For in this book, Deming finally explains in print what he meant by "profound knowledge," and he...