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Position:NEWS - Encore Technology Suite 2.3.0 - Brief article

dvsAnalytics (www.dvsanalytics.com) Encore Technology Suite 2.3.0 recording and analytics solution has beeb validated with the latest unified communications system from ShoreTel (www.shoretel.com). With this, Encore can record calls via three different methods: station-side, trunk-side or...

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