Does Facebook rudeness = hostile workplace?

Make clear in your policies and training that you require respectful interactions between coworkers (in person and online) and will discipline verbally abusive employees. Also, be aware that some employees' discussions may be protected under federal labor laws that allow workers to collectively discuss company working conditions and wages.

Recent case: In a closed Facebook group for American Airlines flight attendants, a male employee said a fellow flight attendant, Laura, is "a mean girl who stirs up s**t for fun." Another employee criticized Laura's union activities and called her a "sow."


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