Do the Effects of Police Body-Worn Cameras on Use of Force and Complaints Change Over Time? Results From a Panel Analysis in the Milwaukee Police Department

Published date01 June 2021
DOI10.1177/0093854820970583
AuthorBryce E. Peterson,Daniel S. Lawrence
Date01 June 2021
Subject MatterArticles
CRIMINAL JUSTICE AND BEHAVIOR, 2021, Vol. 48, No. 6, June 2021, 734 –754.
DOI: https://doi.org/10.1177/0093854820970583
Article reuse guidelines: sagepub.com/journals-permissions
© 2020 International Association for Correctional and Forensic Psychology
734
DO THE EFFECTS OF POLICE BODY-WORN
CAMERAS ON USE OF FORCE AND
COMPLAINTS CHANGE OVER TIME?
Results From a Panel Analysis in the Milwaukee
Police Department
BRYCE E. PETERSON
DANIEL S. LAWRENCE
Urban Institute
Police body-worn cameras (BWCs) can help improve transparency, accountability, and policing behaviors. This study
extends prior BWC research by using a panel analysis design with a measure of treatment duration to examine how the effects
of BWCs change over time. Using data from the Milwaukee Police Department (N = 1,009), we propose and test two com-
peting hypotheses: The program maturity hypothesis suggests that BWCs will be more effective at reducing use of force and
complaints over time, whereas the program fatigue hypothesis expects BWCs to be less effective the longer officers wear
BWCs. We find that BWCs reduced complaints overall and that, over time, each additional month with a camera resulted in
6% fewer complaints. There was no overall relationship between BWCs and use of force, but our treatment duration model
suggests that there was an immediate decrease in use of force incidents, followed by a gradual increase in subsequent months.
Keywords: body-worn cameras; BWC; police; use of force; complaints; longitudinal; panel analysis
INTRODUCTION
In recent years, body-worn cameras (BWCs) have become nearly ubiquitous with polic-
ing. In the most recent survey available, nearly half of all general-purpose law enforcement
AUTHORS’ NOTE: This project was supported by Grant No. 2015-WY-BX-0006 awarded by the Bureau of
Justice Assistance. The Bureau of Justice Assistance is a component of the Department of Justice’s Office of Justice
Programs, which also includes the Bureau of Justice Statistics, the National Institute of Justice, the Office of
Juvenile Justice and Delinquency Prevention, the Office for Victims of Crime, and the SMART Office. The opinions,
findings, conclusions, and recommendations expressed here are those of the authors and should not be attributed
to the U.S. Department of Justice, the Urban Institute, its trustees, or its funders. Funders do not determine research
findings or the insights and recommendations of Urban experts. Further information on the Urban Institute’s fund-
ing principles is available at urban.org/fundingprinciples. We would like to thank staff from the Milwaukee Police
Department, especially Sgt. Doug Wiorek, who played a significant role in working with the researchers for this
study and article. Correspondence concerning this article should be addressed to Bryce E. Peterson, Justice Policy
Center, Urban Institute, 500 L’Enfant Plaza SW, Washington, DC 20024; e-mail: bpeterson@urban.org.
970583CJBXXX10.1177/0093854820970583Criminal Justice and BehaviorPeterson, Lawrence / Short Title
research-article2020
Peterson, Lawrence / EFFECTS OF POLICE BODY-WORN CAMERAS OVER TIME 735
agencies in the United States had cameras, whereas 80% of departments with 500 or more
officers had a BWC program (Hyland, 2018). The top reasons for deploying these devices
were to improve officer safety, reduce complaints from community members, improve evi-
dence quality, reduce agency liability, and improve accountability (Hyland, 2018). In short,
police departments have adopted cameras to enhance the day-to-day operations of the
agency and improve transparency and accountability among their officers.
These aims and motivations have been amplified by the recent social movements in the
United States advocating for dramatic police reform following the tragic deaths of George
Floyd and Breonna Taylor, among others. In the wake of these events, several states, includ-
ing New Mexico (Senate Bill 8, 2020) and Colorado (Senate Bill 20-217, 2020), have
enacted new laws requiring the statewide use of police body cameras, while both parties in
Congress have similarly proposed police legislation that would require federal officers to
wear BWCs and provide funding for local departments to purchase cameras (Norwood,
2020). Groups like the National Association for the Advancement of Colored People
(NAACP), American Civil Liberties Union (ACLU), and public defender agencies are also
calling for police body cameras and strong policies to guide their use (Lenninger, 2020;
Miles, 2020; Stanley, 2020). These reform efforts and calls to action emphasize the poten-
tial for BWCs to hold officers accountable, make departments more transparent, and help
rebuild community trust.
As a measure of these concepts, early research linked the efficacy of BWCs to their abil-
ity to reduce use of force incidents and citizen complaints. A study in Rialto, California,
found steep reductions in both use of force and citizen complaints after the department
deployed BWCs (Ariel et al., 2015; Farrar & Ariel, 2013; see also Katz et al., 2014). In
more recent years, the impact of BWCs on these outcomes is mixed. Some authors contin-
ued to find reductions in complaints and force (Braga et al., 2017; Jennings et al., 2017)
while others only found reductions in complaints (Ariel et al., 2016a, 2016b, 2017; Peterson
et al., 2018) or no impact on either outcome (Yokum et al., 2017).
While the extant BWC literature is robust, mixed findings underscore areas of inquiry
that warrant further exploration. For example, most studies have examined the immediate
effects of BWC programs after their implementation, while less is known about how they
impact officer behaviors and police–community interactions over time. There is also lim-
ited research on how department-wide adoption of BWCs affects policing outcomes as
more and more officers are equipped with the technology. The current study contributes to
the current body of research by using a quasi-experimental, panel analysis design to exam-
ine the effects of BWCs and how these change over time. We use data from the Milwaukee
Police Department (MPD), which deployed cameras to all eligible officers in a four-phased
rollout. This study aims to inform practice as agencies are still learning how best to deploy
BWCs, create procedures and policies guiding implementation, and incorporate cameras
and footage into operational activities, officer management, and training. This, ultimately,
can help departments improve outcomes related to officer behavior and police–community
interactions and inform budgetary decisions around their BWC programs.
LITERATURE REVIEW
BWCs are increasingly being used by police departments across the world under the
assumption that they can improve transparency, accountability, and policing activities. Two

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