Digital Storytelling and the Dispute over Representation in the Ayotzinapa Case

Published date01 May 2018
AuthorMaría Concepción Castillo-González,María Elena Meneses
Date01 May 2018
DOI10.1177/0094582X18760301
Subject MatterArticles
LATIN AMERICAN PERSPECTIVES, Issue 220, Vol. 45 No. 3, May 2018, 266–283
DOI: 10.1177/0094582X18760301
© 2018 Latin American Perspectives
266
Digital Storytelling and the Dispute over Representation in
the Ayotzinapa Case
by
María Elena Meneses and María Concepción Castillo-González
Translated by
Margot Olavarria
Comparison of the narratives of civil society and the federal government on YouTube
and Twitter in the case of the disappearance of 43 students in Ayotzinapa, Mexico, allows
the identification of the codes of representation being disputed in this emblematic case of
violation of fundamental rights. Digital storytelling that goes viral and across media offers
the possibility of organizing protest in the offline world. Its reflective attributes favor the
visibility of injustice and permanence on the local and global agenda and in some cases exert
pressure on social actors and authorities to establish mechanisms to resolve the conflict.
La comparación de las narrativas sobre la sociedad civil y el gobierno federal en YouTube
y en Twitter en el caso de la desaparición de los 43 estudiantes en Ayotzinapa, Mexico, nos
permite identificar los códigos de representación en disputa en este caso emblemático de
violación de los derechos humanos. Los relatos digitales que se vuelven virales y pasan a
otros medios ofrecen la posibilidad de organizar la protesta en el mundo fuera de la Red.
Su capacidad de reflejar ayuda a visibilizar la injusticia, manteniéndola como tema impor-
tante en las agendas locales y globales, y en algunos casos también ayuda a ejercer presión
sobre los agentes sociales y las autoridades para establecer mecanismos que puedan resolver
los conflictos.
Keywords: Transmedia storytelling, Ayotzinapa, YouTube, Twitter, Representations
When the September 27, 2014, murder of six people and the disappearance
of 43 students in the state of Guerrero became known, the speeches and images
that began to circulate were not limited to the traditional media. The disap-
peared students were from the Escuela Normal de Ayotzinapa, a teacher-train-
ing school in the most violent state of Mexico and also one of the country’s
poorest: 65.2 percent of the population lives in poverty and 24.5 percent in
extreme poverty (CONEVAL, 2014). The magnitude of the tragedy makes it
necessary to understand this context of exclusion and the history of the school’s
social struggle and the spread of organized crime in the region.
Rural normal schools in Mexico were created in the 1920s to combat extreme
poverty through the training of teachers from marginalized communities. They
acquired a social focus during the administration of President Lázaro Cárdenas
María Elena Meneses is a professor and researcher in the humanities and education faculty of
Tecnológico de Monterrey, Mexico City Campus. María Concepción Castillo-González is a Ph.D.
student in humanities at that institution. Margot Olavarria is a translator living in New York City.
760301LAPXXX10.1177/0094582X18760301Latin American PerspectivesMeneses and Castillo / Digital Storytelling and the Ayotzinapa Case
research-article2018
Meneses and Castillo-González / DIGITAL STORYTELLING AND THE AYOTZINAPA CASE 267
(1934–1940), which promoted an agrarian-social educational policy (Coll, 2015).
With the establishment of the neoliberal economic model in Mexico in the
1990s, they stopped receiving support and began to disappear. The Ayotzinapa
normal school has been strongly associated with resistance through its training
of social activists and their repression by the state. “Today, in the middle of the
twenty-first century, the cruelty of the Mexican state against the rural normal
schools persists with the same force; there is no state government that has not
worked to achieve their disappearance through all kinds of measures” (Coll,
2015: 84).
The confrontation with the authorities that is part of the Ayotzinapa normal
school’s history has become more complex with the recent spread of organized
crime in the area. According to the United Nations Office on Drugs and Crime
(Oficina de las Naciones Unidas contra las Drogas y el Delito, 2016), Guerrero
is one of the main opium producers in Mexico, and illegal businesses there are
a source of economic sustainability and of a complex network of complicity
with the local authorities (Maldonado, 2015). This situation helps to explain the
impunity with which murders and disappearances occur.
One of the hypotheses of the Group of Independent Experts of the Inter-
American Commission of Human Rights about the disappearance of the 43
students points to drug trafficking—Iguala to Chicago, known as “the heroin
route”—as a possible cause of the tragedy. If the students, who usually took a
bus to commute to their different activities, had unknowingly taken a vehicle
loaded with narcotics, this could explain the indiscriminate attack, possibly
perpetrated by the Federal Police, that they met with (GIEI, 2015). The govern-
ment, in its account of the facts, also pointed to organized crime but attempted
to refute any intervention by the federal forces. According to its version, local
police turned the students over to drug traffickers, who then murdered and
burned them in a local dump, presumably because of confusion linked to a ter-
ritorial dispute between the criminal gangs known as the Guerreros Unidos
and the Rojos (Gobierno de la Republica, 2014e). While the facts are still in
dispute,1 what is certain is that the city of Iguala, in which Ayotzinapa is located,
is a drug-trafficking center (GIEI, 2015: 321). It is therefore characterized by a
circle of violence and government complicity confirming Galtung’s (2004) sug-
gestion that visible cruelty is only the tip of the iceberg of structural and cul-
tural violence.
LOCAL TRAGEDY, GLOBAL INDIGNATION
The Ayotzinapa case provoked national and international indignation.
Mainly through the digital ecosystem, society was informed and protests were
organized. In just three months there were 55 protests throughout the country,
a figure that at the time represented more than 40 percent of the citizen mobili-
zations during the Peña Nieto administration (Parametria, 2014). For a better
understanding of the dispute over the Ayotzinapa narratives of the federal gov-
ernment and civil society, respectively, we have analyzed the two actors’ trans-
media storytelling (Couldry, 2012) on YouTube and Twitter. The Ayotzinapa
case generated a vast corpus of books, poems, performances, and songs. In

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