Difficult in-flight Wi-Fi service in Europe.


New York (AirGuide - Inside Air Travel) - Tue, Sep 15, 2015 Why are so many Americans tearing their hair out over the quality of the in-flight Wi-Fi service they receive when, according to a recent survey, 66% say Wi-Fi is a key influencer when deciding which flight to take, and almost half say they would be awilling to experience a travel-related inconveniencea in exchange for faster Wi-Fi? A recent Bloomberg exposA[c] suggests the answer dates back to 2006, when Boeing shelved plans to build a network of satellites called Connexion, deciding to reallocate funding due to a post 9/11 crisis of confidence in the airline industry, and also because the project was well ahead of its time. Passengers werenat demanding an on-board Wi-Fi service back then, they had barely begun to install Wi-Fi in their own homes. It wasnat expected, so why spend billions providing it? Boeingas withdrawal left just one major player in the market, Gogo. Gogo did not use satellites but had installed a network of transmission towers, from the top of the Rocky Mountains to the icy tundra of Alaska, which transmitted their signals upwards to the skies, rather than downwards to the cities. Gogo had the foresight to install FAA-approved antennas on fleets of aircraft and when the demand for connectivity came, they were the only company capable of responding to it. The trouble was, Gogoas monopoly was bad news for customers. Gogo targeted first and business class travelers, for whom money was no object (most...

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