Dial-in Don'ts: Etiquette Tips for Videoconferences.

• Author: Sexton, Lori
• Position: Tech Talk

We've all had those cringeworthy moments on videoconference calls when a colleague or customer forgets that we can see and hear everything they're doing.

We tell ourselves never to repeat such mistakes, and never to cause such distraction or embarrassment. But it's hard to be our best selves all the time on screen, especially with videoconferences becoming more common as remote work arrangements and widespread teams become increasingly common.

What follows are four considerations for proper etiquette on a video or any other type of conference call.

1. Maintain a Professional Appearance

   More and more organizations are providing flexible and remote work arrangements for employees, which can be an excellent benefit. But remember that it is still work, and you are still a professional. Don't appear on screen with bed head or pajama tops. When I work remotely, my routine is the same as if I were going into the office: shower, dress professionally, put on makeup, do my hair and show up in front of the screen of my laptop. It's the same approach as showing up for a meeting in the executive conference room. Be known for being a professional, whether in the office or not.

2. Work from Home, Not at Home

   Remember that you are on camera, and we can see everything in that little square of your home or vacation spot. Although your children are delightful, when discussing a serious strategic matter, a budget or really anything, it's not fun for your fellow attendees to watch your kids fight, jump up and down or look at themselves on your screen. It's better when on a call not to be feeding your toddler, walking your dog or fixing dinner. Don't make others in the meeting feel as if they're inconveniencing you. Instead, retreat to a corner or a room where you can take a call with no background distractions and focus on work.

3. Don't Multitask

   Focus on the meeting at hand. Don't...