DHCR defines "willfulness," awards triple damages.

Position:RENT OVERCHARGE - New York. Division of Housing and Community Renewal - Brief article
 
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Rent-stabilized tenant complained of a rent overcharge. The DRA ruled for tenant and imposed triple damages for willful rent overcharge. The total amount to be refunded was $1,000. Landlord appealed, claiming that there was no willful overcharge. The monthly overcharge in question was $20. The DHCR ruled against landlord. Willfulness was defined as having mere "reason to know" that there is an overcharge. And willful...

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