Determining the effects of government's perceived ecological roles on Chinese consumers' proenvironmental attitude, and green consumerism: The moderating effect of greenwashing perceptions

Published date01 February 2023
AuthorTadesse Beyene Okbagaber
Date01 February 2023
DOIhttp://doi.org/10.1002/pa.2840
RESEARCH ARTICLE
Determining the effects of government's perceived ecological
roles on Chinese consumers' proenvironmental attitude,
and green consumerism: The moderating effect of
greenwashing perceptions
Tadesse Beyene Okbagaber
School of Business, University of International
Business and Economics, Beijing, People's
Republic of China
Correspondence
Tadesse Beyene Okbagaber, School of
Business, University of International Business
and Economics, Beijing 100029, PR China.
Email: de201865025@uibe.edu.cn or
Email: nanta121@yahoo.com
While the normative ecological roles of a government's effect on consumers' proeco-
logical attitude and green consumerism have received less attention, greenwashing
interaction effect remains unexplored. Building on the two normative theories –
stakeholder theory and social contract theory, the study tests a theoretical model
integrating mediating and moderating relationships using survey data from 202 con-
sumers across China. Results show a government's normative ecological roles posi-
tively and significantly on consumers' proenvironmental attitudes and green
consumerism. It also confirms the mediating roles of the proenvironment between
the ecological roles of a government and green consumerism. Further, tests of green-
washing moderation effect generated mixed outcomes. Insignificant greenwashing
interaction effect between proenvironment and green consumerism, but, it proved
significant interaction between ecological roles of a government and green behavior.
The study proposes research avenues on how researchers can step up the theme and
policy implications to practitioners.
KEYWORDS
environmental roles, green consumerism, greenwashing perceptions, proenvironmental
attitude
1|INTRODUCTION
Green consumerism or eco-friendly behavior emerged due to exoner-
ating environmental problems (Schlegelmilch et al., 1996) as the
impulse to adopt green behavior. In recent years, global warming, pol-
lution, and depleting ozone layers have been significant concerns for
governments, stakeholders, regulatory bodies, and consumers. Such
ecological imbalances demand coordination of different parties; thus,
academicians and practitioners posit environmental joint preservation
efforts at the individual and organizational levels (Shirsavar &
Fashkhamy, 2013). Green perceived quality and green consumerism
behavior encourage the revisit intention of customers, and services
practicing green also motivate for consumers' green intention (Riva
et al., 2022); accrued competitive advantages (Hussain et al., 2020);
firm image (Dhir et al., 2021). For instance, integration of value-
creating ecological management and marketing (Achchuthan &
Velnampy, 2017); integration of consumers and companies for green
or sustainable marketing in the form of Corporate Social Responsibil-
ity (CSR) strategy (Paladino & Ng, 2013).
Contemporary green marketers are curious to expand the pre-
dominant very little information on green consumerism in many
aspects such as health consciousness, economic constraints, living
arrangements, and shopping style factors (Sajeewanie et al., 2019),
specifying roles of consumers and also other environmental functions
of stakeholders. The call for different actors' engagement in green
marketing strategies provides ambiance for green marketing concepts
influencing consumers' consumption patterns, ecological attitudes,
intentions, and behaviors (Chen, 2010). The empirical study
Received: 26 February 2021 Revised: 20 July 2022 Accepted: 23 July 2022
DOI: 10.1002/pa.2840
J Public Affairs. 2023;23:e2840. wileyonlinelibrary.com/journal/pa © 2022 John Wiley & Sons Ltd. 1of21
https://doi.org/10.1002/pa.2840
demonstrates that green brand credibility is associated with green
information quality, which reflects on consumers' perception of green
brands and intention of purchasing green products/services, specifi-
cally, mere exposure to green advertisement is unlikely of generating
positive outcomes for green brands (Kumar et al., 2021). Similarly,
scholars underscored the prevailing lack of extensive research on the
effect of CSR, innovation, green marketing, and performance (Kim
et al., 2018); unpacking the complex interaction of different actors for
stimulating positive behavior change (Okumah et al., 2020). Thus, con-
sumers' growing concern for overall environmental degradation has
raised research avenues on institutional roles influencing either pro-
moting or discouraging green behavior. Emekci (2019) noted the
importance of green marketing because consumers are overly con-
cerned about the environment's depleting nature. Likewise, the call
for future research on adopting green behavior through integrating
internal and external factors (Sajeewanie et al., 2019); the inadequacy
of information hindering green behavior (Guru & Ranchhod, 2005).
However, Zeynalova and Namazova's (2022) research reported that
green behavior varied by customers' level of education, income, and
family size that overall customers tend to demonstrate partial sensitiv-
ity to environmental concerns. Hence, to address the calls for empiri-
cally supported evidence, the present study focused on determining
the root causes and effects of environmental partners' normative roles
in achieving green consumerism and its interactions with greenwash-
ing perceptions.
The study targets the People's Republic of China (PRC) con-
sumers since the environmental management system established on
its rich cultural values and input for sustainable development
(Chan, 2001) brought about significant improvements that may
demand documentation. The PRC Ministry of Ecology and Environ-
ment (MEE) set up an environmental watchdog that works on zero-
tolerance to a one-size-fits-all attitude toward environmental gover-
nance (MEE, 2020). In a similar vein, Li et al. (2019) reported that
many well-known international companies respond to the Chinese
government's call for green manufacturing and innovation. Despite
the Governments and environmental-concerned bodies promoting
and designing environment-friendly regulations and taking corrective
actions, negligible progress was recorded towards the green economy.
Equally, more than ever, consumers' growing preference for green
products/services and concern about prevailing environmental degra-
dation demanded evidence-based mitigation strategies for promoting
green behavior (Achchuthan & Velnampy, 2017; Emekci, 2019; Kim
et al., 2018; Li et al., 2019; Sajeewanie et al., 2019; Zaharia &
Zaharia, 2014). Moreover, the present study suggested two normative
theories, including the stakeholder and the social contract theories, as
lenses to spell out and analyze the hypothesized framework.
This empirical study addresses the knowledge gaps in exploring
the government's normative environmental roles and mediating effect
of consumers' pro-environmental attitude on green consumerism. It
further investigated the moderation effect of greenwashing between
the government's green consumerism and perceived proenvironmen-
tal roles. Thus, it aimed at addressing the following specific research
questions:
1. Do the government's environmental perceived roles influence
consumers' behavior on green consumerism?
2. Can the government's ecological perceived efforts impact con-
sumers' pro-environmental attitude and green consumerism?
3. To what extent do consumers' greenwashing perceptions moder-
ate between government's perceived environmental roles, con-
sumers' green consumerism, and proenvironmental attitude?
The paper's remaining part is structured as follows. The following
section presents a theoretical basis and discusses the theoretical
frameworks of normative theories, namely the stakeholder theory
(ST) and the social contract theory (SCT). It elaborates on the litera-
ture review and hypotheses development associated with the study's
variables and relationships. The following section describes the meth-
odology and procedures adopted and also measurements of the
study's constructs. Finally, it presents the empirical results and discus-
sions, theoretical and managerial implications, limitations, and sugges-
tions for future research and conclusions.
2|THEORETICAL BASIS
The normative theories attempt to provide a general theory depicting
aspects of human activities involving business relations or vice versa.
The underlying normative theories of business ethics consist of the
stockholder, stakeholder, and social contract. Hasan et al. (2012) view
stockholder theory as favoring ethical concerns addressing members
of the business community; integrating conflicting claims of business
partners, and gaining prominence among the business community. On
the other hand, the SCT deals with enhancing stakeholders' satisfac-
tion and societal welfare without violating standards of justice. It is
exceedingly responding to current challenges and opportunities of
business ethics. Given the study's objectives, pertinent theories back-
ing the hypothesized framework are ST and SCT.
2.1 |The stakeholder theory
The normative view of the ST encompasses balancing conflicting
claims of multiple stakeholders. Because of this, the management's
fundamental obligation relies not only on maximizing profit but also
on ensuring the sustainable survival and success of every stakeholder.
In ensuring corporations' obligations, the corporation adopts two prin-
ciples: corporate legitimacy which stands for stakeholders' benefit,
and stakeholders' engagement in decisions that substantially affect
community welfare (Hasan et al., 2012). Freeman is the father of ST,
who initially defined stakeholders as “any group or individual who can
affect or is affected by the achievement of the organization's objec-
tive”(Freeman, 1984:46). Friedman and Miles (2006) also expressed
that stakeholders are individuals or institutions with viewpoints, inter-
ests, and needs under consideration. In another way, Freeman et al.
(2004) posits that stakeholders consist of several members whose
roles are critical for achieving the partners' goals and survival. In line
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