Denise Leleux: changing the world one customer at a time.

• Author: Morgan, Alex a.V.
• Position: Around Utah: People

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As eBay's vice president of customer service for North America and Europe since February 2012, Denise Leleux leads an international team that provides a voice for millions of buyers and sellers. "What inspired me to join eBay was the vision that we have about changing the world," she says. "It was a great fit for my background, and certainly my personality. I'm naturally a people person; I feed off of working and being with people."

The youngest of six children, Leleux grew up in New Orleans and attended Louisiana State University until her junior year. She developed an interest in financial services while completing her undergraduate degree at Western State Colorado University. Her career has since taken her to San Francisco, New York, London and most recently, Richmond, Virginia.

She now resides in Park City with her husband and 9-yearold son, where the family enjoys being outdoors and the healthy lifestyle that comes with living out West. "eBay brought me to Utah," she says. "Utah keeps me here! It's a wonderful place to raise a family, it's a wonderful community--kind of a great little secret... I have a very generous and rewarding career, but also I have a wonderful family. I'm very fortunate to have a husband that has sacrificed so much for my career."

Leleux was encouraged to seek her current position by Steve Boehm, senior vice president of customer service at eBay. They had worked together at First Data, where she made an impression with her interpersonal skills and high-powered resume that includes stints at Visa, Capital One and Barclays, handling marketing, products and relationship management, among other duties.

"She has a very large...