Denali Alaskan Federal Credit Union.

• Position: Company Profile

When two wall-respected federal credit unions merged earlier this year, a stronger credit union was born. Denali Alaskan Federal Credit Union, an alliance of Denali Federal Credit Union and Alaskan Federal Credit Union, is capable of delivering more personal services, more investment opportunities and more flexible banking hours than either credit union could accomplish alone.

With this successful partnership, Denali Alaskan positions itself as a customer-conscious leader in the financial-service industry. Its emphasis on member service and satisfaction and its competitive rates and lower-than-average fees set Denali Alaskan apart from the competition.

Denali Alaskan's one-of-a-kind services begin with on-line banking. The first in the state to offer banking via the Internet, Denali Alaskan prides itself on providing members with 24-hour, interactive computer banking. Other financial institutions profess to do the same, but don't.

"Other (financial institutions) offer computer banking but you can't do anything with it," says Denali Alaskan President Bob Teachworth, a computer enthusiast who is leading the credit union's charge into the 21st century.

Denali Alaskan is one of the very few institutions in Alaska where you can transfer funds, order checks and apply for loans all by computer. The service comes in handy when you're traveling, living Outside or trying to balance your checkbook late at night.

The credit union's unique services don't end there. Denali Alaskan also offers In Touch 24 for those who want fast, easy access to their accounts but for whom computer banking isn't an option. Denali Alaskan members can access their accounts 24 hours a day with In Touch 24, an automated system that lets members verify cleared checks, transfer funds, review recent deposits and apply for loans.

Denali Alaskan's VISA and ATM cards give its 30,000 members the opportunity to conveniently withdraw money at more than 10 million locations worldwide. Members also can keep abreast of their VISA statements over the Internet.

"If you go to Carts and use your debit card, then go home and check your statement, it's there," says Teachworth.

With all of its high-tech services, Denali Alaskan refuses to forget the consumer who wants...