Defense Travel Management Office (DTMO).

 
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The Defense Travel Management Office serves as the single focal point for commercial travel within the Department of Defense. DTMO provides central oversight for commercial travel management, travel policy and implementation, travel card program management, customer support and training, functional oversight of the Defense Travel System (DTS), and station and housing allowances program management.

DTMO is effectively reforming its multi-billion dollar Defense Travel Enterprise by implementing better solutions and providing the best value for the travel community. We are committed to improving the delivery of travel services and providing a positive customer experience, maximizing policy understanding and compliance, maximizing control and visibility into travel spend, improving the cost-effectiveness, and providing duty of care to our service members and civilian employees. Our strategy depends largely on effective engagement with our government and industry stakeholders. These relationships within both government and the travel industry enable the exchange of ideas for a more effective travel enterprise.

MISSION

Serve as the single focal point for commercial travel within the Department of Defense. Establish strategic direction, set policy, and centrally manage commercial travel programs and station/housing allowances.

VISION

A Defense Travel Enterprise that incorporates government and industry best practices to meet the needs and exceed the expectations of our customers.

GOALS

* Maximize Travel Policy Understanding

* Improve Delivery of Travel Services

* Optimize Cost Effective Travel

KEY STRATEGIC INITIATIVES

* DOD Travel System Modernization--streamline and optimize the processes, mechanisms, and approaches to execute Temporary Duty travel for DOD civilian and military service members through an aggressive review of existing policy, service delivery approaches, and technology to modernize travel within the DOD.

* Develop an acquisition strategy for Travel Management Company (TMC) services that supports DOD Travel System Modernization--DTMO made huge strides in consolidating the Department's multitude of TMC services contracts to a manageable number. This initiative will take a...

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