Defense Travel Management Office (DTMO).

 
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The Defense Travel Management Office (DTMO) serves as the single focal point for commercial travel within DOD, providing central oversight for commercial travel management, travel policy, and implementation, travel card program management, customer support and training, functional oversight of the Defense Travel System (DTS), and allowance and entitlement program management. By centralizing travel functions under one organization, the Department is able to standardize management practices, leverage economies of scale, reduce administrative costs, and work toward a common set of goals. DTMO is focused on transforming the Defense Travel Enterprise by implementing better solutions and providing the best value for the travel community.

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VISION

Reshaping the Defense Travel Enterprise through Results-Oriented Innovation

GOALS

* Balance Customer and Stakeholder Satisfaction

* Serve as the DOD Center for Travel Excellence

* Manage the DOD Travel Enterprise

GUIDING PRINCIPLES

* Trust the Traveler

* Travel Accountability

* Results-Oriented Innovation

* World-Class Travel Management

* Simple Travel Solutions

KEY INITIATIVES AT DTMO

* Travel Policy Transformation: Transform travel policy to make it simple, efficient, relevant, and flexible

* Defense Travel System (DTS):

- Improve usability and maintain system stability

- Incrementally enhance and add functionality

* Commercial Travel Office (CTO) Contracts: Complete CTO worldwide contract award and implementation

* Develop a Decision-Support Capability:

- Implement and integrate a Performance Management framework

- Expand and manage a single authoritative source...

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