Dealing with Others in Your Professional Life
Author | Stewart I. Edelstein |
Profession | Commercial trial lawyer |
Pages | 29-48 |
29
CHAPTER TWO
DEALING WITH
OTHERS IN YOUR
PROFESSIONAL LIFE
You play the starring role in the movie that is your career as a trial law-
yer, supported by a cast of characters ranging from your secretary to
judges who rule in your cases. T his chapter explores how to deal with all
of them, except clients, who merit their own part (see Chapter 1).
This movie analog y does not suggest that you should be play-acting in
your role as a trial law yer. No. You must be yourself at all times, a lthough
you can develop different aspects of who you are as you make your way
professionally. Other movies are screening at the same time throughout
your life—movies of your life as friend, husband or wife, parent, son
or daughter, sibling, hobbyist, and amateur athlete, for example. If you
abandon all of those other roles, you will burn out. See Chapter 7(D)
about managing a balanced life while succeeding as a t rial lawyer.
So other than clients, who are all of these people in supporting
roles? They are your secretary, paralegals, witnesses (lay and expert),
colleagues in your firm (unless you are a sole practitioner), lawyers in
other firms w ith whom you work, opposing counsel, mediators, arbitra-
tors, jurors, and judges. Your relationship with each has unique benefits
and pitfalls.
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30 | H S T L
A. SECRETARIES
You and your secretary should be a dynam ic duo, like Batman and Robin
(but without the costu mes), achieving your clients’ goals eff iciently. Your
relationship should be one of mutual respect and cooperation. Even
though you are in a position of control vis-à-vis your secretary, you must
work as a team to get things done right and on t ime. Here are some tips:
•Establishafunctionalandefficientsystemforgettingworkdone.
•Encourageyoursecretarytosuggestotherwaystoimproveeffi-
ciency and take your secretary’s worthy suggestions seriously.
•Ifyoursecretaryworksformorethanonelawyer,establisha
mechanism to coordinate work flow. Do not wait for a crisis to deal
with this issue.
•Ifyoursecretaryiseveroverwhelmedbytoomuchworkthatmust
be done in too little time, have a mechanism in place for overflow
work to get done in a timely manner.
•Toavoidmissingdeadlines,establishacalendarsystemforabelt-
and-suspenders approach.
•Tosavetime,establishanelectronicformbankfordocuments
such as deposition notices, subpoenas, and boilerplate language for
settlement agreements.
•Beexplicitinallassignmentstoyoursecretarytoavoidmisunder-
standings about what must be done and by when.
•Beexplicitaboutpriorityofassignments.
•Whengivinganassignment,brieflyexplainthepurposeandcon-
text so that your secretary will have a clear u nderstanding of the
task and the motivation to achieve it.
•Giveyoursecretarypositivereinforcementwhenataskisdone
well; don’t hesitate to express your appreciation for a job well done.
•Wheneveryouwillbeoutofyouroffice,letyoursecretaryandthe
receptionist know where you will be and how to reach you.
•Rememberthatyoursecretaryisnotanautomatonpumpingout
work. Express a genuine interest in your secretary as a person.
•Ifamistakeismade(andmistakeswillbemade),don’tblameyoursec-
retary if you can t ake the blame. For example, if a letter is sent out with
typog raphical errors, your secret ary is not at fault. Before signing that
letter, it was your responsibility, not your secretary ’s, to correct typos.
9781634256926_Ch02.indd 3014/12/16 2:16 PM
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