Most customers prefer to have their money in a single place.

• Position: Figuratively Speaking

Percentage of banking customers who say it wouldn't take much to persuade them to move their business elsewhere, according to NewGround Resources: 48

Average number of years banking customers have stayed with their current bank: 10

Percentage of customers who complain about fees and minimum balance requirements at their bank: 12

Percentage by which the number of bank customers say their banks' service standards need improvement since 1997: 22

Percentage of banking customers who say they would prefer to have all of their money in a single place: 70

Percentage of customers who say their banks appear to make no attempt to understand their individual needs: 25

Source: Kitchen Public Relations for the TowerGroup.

Contact: Greg Jones at (212) 687-8999.

Percentage of children aged 8 to 17 who daydream about helping others less fortunate than themselves: 37

Percentage who daydream about their futures: 38

Percentage who daydream about being rich: 56

Source: ...Roper Starch Worldwide www.roper.com/news/content/news237.htm

Percentage of U.S. community banks that currently offer debit cards: 85

Percentage that offered debit cards in 1997: 53

Source: Grant Thorton LLP.

Contact: Linda Caravelli at (202) 861-4103.

Percentage by which total credit lines for American consumers increased during 2000: 17

Percentage of the increase in credit lines that was the...