Customers are gaining confidence in banking technology.

• Author: Albro, Walt
• Position: Figuratively Speaking - Brief Article

Percentage of customers who rank commercial banks as the most innovative type of financial institutions in terms of the technologies they employ to serve customers 50 Percentage who say that same about credit unions 19 Percentage who say the same about brokerage firms 14 Source: Barry Leeds and Associates, June 2003 Percentage of Americans who have a positive view of the banking industry 52 Percentage who have a neutral view 26 Percentage who have negative view 20 Positive ranking of banking among 25 industries studied 9th Source: Gallup, www.gallup.com/poll/releases/pr030818.asp Percentages of the following groups that are concerned about privacy: Age 65 and older 84.4 Women...