Customer Retention Analysis.

• Position: New service by Furash and Co. - Brief Article

A new service from Washington, D.C.-based Furash & Co. permits retail bankers to compare their customer retention with industry averages. CoRE (Comprehensive Retention Evaluation services) is intended to compare a bank's core deposit retention rates with the industry as a whole. Subscribers receive quarterly reports based on the company's database of attrition statistics, maintained by product category.

A subscribing bank can compare its own attrition data on the basis of an industrywide or an anonymous peer profile (based on asset size and geographic...