“Culture eats strategy for breakfast”: An in‐depth examination of police officer perceptions of body‐worn camera implementation and their relationship to policy, supervision, and training

Published date01 August 2022
AuthorJames J. Willis
Date01 August 2022
DOIhttp://doi.org/10.1111/1745-9133.12591
DOI: 10.1111/1745-9133 .12591
ORIGINAL ARTICLE
“Culture eats strategy for breakfast”: An
in-depth examination of police officer
perceptions of body-worn camera
implementation and their relationship to policy,
supervision, and training
James J. Willis
Criminology, Lawand Society, George
Mason University, Fairfax, Virginia, USA
Correspondence
James J. Willis, Criminology,Law and
Society,George Mason University, Fairfax,
VA, U SA.
Email: jwillis4@gmu.edu
Abstract
Research Summary: This study uses interviews with
23 police officers from a small police department to
conduct an in-depth examination of their perceptions
of three critical but understudied areas related to
body-worn camera programs: the implementation and
policy-making process, supervision, and training. The
focus is on understanding the factors which contribute
to, or undermine, body-worn camera integration and
acceptance.
Policy Implications: Including patrol officers directly
in the implementation and policy-making processes
might help increase officer acceptance of body-worn
cameras (BWCs), and the identification of potential
implementation problems (especially around BWC
activation, civilian notification, and minor violations of
department policies). Moreover,police departments may
need to anticipate resistance from features of the tradi-
tional police culture toward certain BWC uses and con-
sider how these might be overcome. One suggestion is
to conduct regular reviews of BWC footage with officers
This is an open access article under the terms of the Creative Commons Attribution-NonCommercial-NoDerivs License, which permits
use and distribution in any medium, provided the original work is properly cited, the use is non-commercial and no modifications or
adaptations are made.
© 2022 The Authors. Criminology & Public Policypublished by Wiley Periodicals LLC on behalf of American Society of Criminology.
Criminology & Public Policy. 2022;21:713–737. wileyonlinelibrary.com/journal/capp 713
714 WILLIS
as a learning tool to help guide discretion on BWC use
(especially around recording protocols), to help reframe
BWCs as an innovative technology for improving
street-level performance, and to provide routine
reminders to officers of the importance of BWC acti-
vation and civilian notification for achieving their
potential benefits.
KEYWORDS
body-worn cameras, implementation and policy, police culture,
supervision, training
In the summer of 2020, the shocking images of Minneapolis police officer Derek Chauvin killing
George Floyd led to widespread protests and demands for sweeping change (Andrew,2020;Ram-
sey & Robinson, 2020). Inquiries on the limits to police reform have led to concerns about the
benefits of body-worn cameras (BWCs); an opinion column in response to George Floyd’s death
echoes some of this skepticism: “What’s particularly nauseating about the Floyd videos is that
the officers know they’re being watched, yet they are not deterred and don’t even seem bothered
by the cameras” (Manjoo, 2020). Others are more sanguine, and are calling for increased BWC
deployment (Jackman, 2020). These differences are reflected in the researchliterature, with some
reviews highlighting the substantial uncertainty around BWCs’ effects on police officers and cit-
izen behavior (Lum et al., 2019, 2020), while others are more optimistic (Gaub & White, 2020;
Malm, 2019; Maskaly et al., 2017;White&Malm,2020).
While BWCs may not be a “silver bullet” for all that bedevils policing (White & Malm, 2020,p.
17), the public is broadly supportive of their promise of greater police transparency and account-
ability (Culhane et al., 2016; White, Gaub, et al., 2017).The precise number of cameras is unknown,
but their rapid diffusion is undeniable. Estimates suggest that by 2016 about half of the 15,328
general law enforcement agencies in the United States had implemented BWCs(Hyland, 2018). A
more recent study concluded that about 60% of large agencies (>100 sworn) had adopted BWCs,
compared to 47% of smaller agencies (Nix et al., 2020). Given this support, it seems likely that
police departments will adopt BWCs in the foreseeable future. Consequently, both police agen-
cies and researchers will continue to gain from studies that examine the organizational and cul-
tural context of BWCadoption and use, particularly in three key and understudied areas crucial to
maximizing their potential benefits: implementation and policy-making, supervision, and train-
ing (Lum et al., 2019, p. 19; White & Malm, 2020).
Within police organizations, the traditional police culture, often described as resistant to
reform, can be a powerful factor for shaping efforts to change police practices (Lum & Koper,
2017; Mastrofski & Willis, 2010; Paoline & Terrill, 2014; Sparrow et al., 1990). This includes the
acceptance and use of new technologies (Lum et al., 2017; Manning, 2008; Sanders & Hannem,
2012). The police culture may not be as monolithic as contemporary reformers claim, and early
police ethnographers observed (Paoline, 2003), but its key dimensions continue to distinguish
policing as an organization and occupation (Herbert, 1998; Paoline & Terrill, 2014). Several of
these features are potentially relevant to BWC programs, including a preoccupation with crit-
ical incidents and the dangerousness of police work, suspiciousness toward civilians’ motives

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