Core Correctional Practices in Community Supervision: An Evaluation of a Policy Mandate to Increase Probation Officer Use of Skills

DOI10.1177/0306624X20981045
Published date01 June 2021
AuthorRyan M. Labrecque,Jill Viglione
Date01 June 2021
Subject MatterArticles
https://doi.org/10.1177/0306624X20981045
International Journal of
Offender Therapy and
Comparative Criminology
2021, Vol. 65(8) 858 –881
© The Author(s) 2020
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DOI: 10.1177/0306624X20981045
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Article
Core Correctional Practices
in Community Supervision:
An Evaluation of a Policy
Mandate to Increase
Probation Officer Use of Skills
Jill Viglione1 and Ryan M. Labrecque1
Abstract
Community supervision officer training programs aim to translate core correctional
practices into routine practice. These training programs emphasize skill-building
designed to shift supervision strategies from law enforcement/compliance-oriented
to a focus on promoting and supporting behavior change. Despite evidence of their
effectiveness, research finds trained officers use newly learned skills infrequently. The
current study examined the impact of a policy, implemented post-training, designed
to encourage trained officers to use skills emphasized by the Staff Training Aimed at
Reducing Rearrest (STARR) training program more frequently. The current study
examined the effectiveness of this policy on the frequency and type of skills used by
officers in their interactions with individuals on their caseload. Analyses suggested
the policy mandate was effective in increasing skill use, however officers still used
trained skills in less than half of their interactions. Implications and considerations for
increasing the use of skills are discussed.
Keywords
correctional training program, evidence-based practice implementation, organizational
change, STARR, probation
A large body of research cites the existence of competing goals of rehabilitation and
punishment in correctional work (Klockars, 1972; Paparozzi & Gendreau, 2005;
1University of Central Florida, Orlando, USA
Corresponding Author:
Jill Viglione, Department of Criminal Justice, University of Central Florida, 12805 Pegasus Drive, HPA 1,
Room 330A, Orlando, FL 32816-1600, USA.
Email: jill.viglione@ucf.edu
981045IJOXXX10.1177/0306624X20981045International Journal of Offender Therapy and Comparative CriminologyViglione and Labrecque
research-article2020
Viglione and Labrecque 859
Skeem & Manchak, 2008). While originally implemented with an emphasis on social
support, community corrections agencies evolved to focus on compliance and law
enforcement responsibilities (Cullen & Gilbert, 1982; Taxman, 2002). Over the last
several decades, however, there has been increasing attention toward the ineffective-
ness of this punitively oriented system (Bonta et al., 2008) coupled with tight budgets
and an over-burdened correctional system (Nagin et al., 2009). As a result, researchers
and stakeholders began to emphasize the use of evidence-based practices (EBPs) or
services that are supported by scientific research to improve outcomes (Latessa et al.,
2020; MacKenzie, 2006; Sherman et al., 1998).
Research on EBPs in community corrections settings seeks to better align practices
with interventions that are scientifically validated to improve supervision outcomes
(Andrews et al., 1990; Bonta & Andrews, 2017; Dowden & Andrews, 2004; Gendreau,
1996). The use of best practices aims to shift the pendulum toward the rehabilitation
goal of supervision and encourage practitioners to make decision that result in the pro-
vision of interventions for the appropriate populations, targeting the appropriate risk
factors, and applied in the most effective ways (Andrews et al., 1990; Cullen &
Gendreau, 2000). While supported by meta-analytic evidence (Andrews et al., 1990;
Andrews & Dowden, 2006; Bonta & Andrews, 2017, Lipsey & Cullen, 2007), imple-
mentation of EBPs in correctional settings is challenging (e.g., Bonta et al., 2008;
Viglione et al., 2015; Viglione, 2017). This is not surprising given the culture change
required to fully embrace EBPs in traditionally authoritarian environments.
In response to the well-documented implementation challenges, researchers have
developed community supervision officer training programs designed to help translate
EBPs into routine practice (Chadwick et al., 2015; Gleicher et al., 2013). These train-
ing programs emphasize the development of knowledge and skill-building in several
key areas designed to shift supervision strategies from law enforcement/compliance-
oriented to a focus on promoting and supporting behavior change. Despite evidence of
their effectiveness and ability to increase the application of the principles of effective
intervention in practice (Bonta et al., 2011; Robinson et al., 2011; Smith et al., 2012),
research finds that trained officers still use these practices at best 58% of the time
(Bonta et al., 2011), with some studies noting use as low as 44% (Robinson et al.,
2011). However, there has been very little examination of strategies agencies have
implemented other than training and coaching (Labrecque & Smith, 2017) to increase
the frequency of skill use. The current study sought to add to this body of research by
examining the impact of a policy, implemented post-training, designed to encourage
trained officers to use skills emphasized by the Staff Training Aimed at Reducing
Rearrest (STARR) training program more frequently. The current study examined the
effectiveness of this policy on the frequency and type of skills used by officers in their
interactions with individuals on their caseload.
Evidence-Based Community Supervision Practices
Based on the general personality and cognitive learning (GPCSL) model of criminal
behavior, researchers developed principles of effective intervention to outline

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