Connect for success: a chat with Francis Hondal, ENP, credit & loyalty solution, Mastercard.



Six years ago, Francis Hondal considered herself an 'executive in transition'. After a successful decades-long career in financial services focused on Latin America, she decided to pursue her passions as an entrepreneur, an artist, a mentor and a philanthropist. In her usual high energy style, she launched a marketing consultancy practice, dove head-first into networking, served on the board of her alma mater Florida International University, volunteered for local Miami women's charities and enjoyed some R & R with her family.


It was a very special time in my personal and professional life," said Francis. "I was able to reflect, recharge, reconnect and pursue new professional opportunities." Those connections eventually led her to Mastercard, where she oversees Credit and Loyalty Solutions across 210 countries and territories.

The importance of forging connections and building strong relationships was instilled in Francis early on.

A first generation Cuban American, Francis grew up in Miami with her four siblings. Her father, a charismatic and hardworking businessman, owned an import/export business. Her mother, a true inspiration, has been at the core of maintaining close connections to their family in Cuba while building new connections in their new hometown. "Having the courage to leave her family and the resolve to face various shades of adversity encouraged me to be highly optimistic and believe I can do anything I set out to do."

Francis brings that drive to her work at Mastercard. When she joined the company back in 2011, she oversaw the product organization in Latin America and the Caribbean, a region that she knows well and loves. "While attending college, my interest for an international role peaked while I worked at my father's business. Joining a company like Mastercard, with a widely recognized brand in every corner of the globe, has been an important component of that dream."

During her time working in Latin America and the Caribbean she oversaw marketing, products and Mastercard Advisors, the insights and professional services arm of the company. After four years in that role, Francis accepted a new challenge; taking on global responsibilities. "Expanding the role to include...

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