Competition in the presence of individual demand uncertainty

Date01 May 2016
AuthorMarc Möller,Makoto Watanabe
DOIhttp://doi.org/10.1111/1756-2171.12127
Published date01 May 2016
RAND Journal of Economics
Vol.47, No. 2, Summer 2016
pp. 273–292
Competition in the presence of individual
demand uncertainty
Marc M¨
oller
and
Makoto Watanabe∗∗
This article offersa tractable model of (oligopolistic) competition in differentiatedproduct markets
characterized by individual demand uncertainty.The main result shows that, in equilibrium, firms
offer advance purchase discounts and that these discounts are larger than in the monopolistic
benchmark. Competition reduces welfare by increasing the fraction of consumers who purchase
in advance, that is, without (full) knowledge of their preferences.
1. Introduction
In many markets, firms offer advance purchase discounts (APDs) to early customers. For
example, automobile companies often announce special introductory prices that apply to buyers
who sign up prior to the launch of a newmodel. Similarly, conferences and sports events frequently
offer reduced participation fees to those participants who register before a certain deadline. Finally,
airlines increase their ticket prices as the date of travel approaches or require an early booking to
qualify for a low fare category.
A common feature of these markets is the presence of individual demand uncertainty. At
the time of purchase, a test drive, the conference program, or the traveler’s schedule might
be unavailable, leaving consumers with imperfect knowledge about the match between their
preferences and the product’s characteristics. Consumers choose between an early, uninformed
purchase at a low price and a late, informed purchase at a high price.
An emerging literature has shown that in the presence of individual demand uncertainty,
an APD may constitute a firm’s optimal selling strategy. An APD induces consumers with weak
preferences or low degrees of uncertainty to purchase in advance, while deferring the purchase of
consumers with strong preferences or high degrees of uncertainty. An APD thus enables a firm to
price discriminate between consumers of different types. Although the existing literature focuses
on the case of a monopolistic seller, a tractable model of competition is still missing. This article
fills this gap by considering a duopoly.
University of Bern; marc.moeller@vwi.unibe.ch.
∗∗FEWEB, VU University Amsterdam, Tinbergen Institute; makoto.wtnb@gmail.com.
Wethank Marc Armstrong, Volker Nocke, two anonymousreferees, and par ticipants at variousseminars and conferences
for valuable discussions and suggestions.
C2016, The RAND Corporation. 273
274 / THE RAND JOURNAL OF ECONOMICS
In our model, two differentiated products are sold during two periods, an advance purchase
period 1 and a consumption period 2. A continuum of consumers with unitary demands know
their preferences in period 2 but face uncertainty in period 1. We model this uncertainty, by
assuming that in period 1, each consumer receives only an imperfect (private) signal about the
identity of his preferred product. The signal’s precision is identical across consumers, that is, all
consumers face the same degree of uncertainty. Consumers are also identical with respect to their
average valuation of the two products. However, consumers differ in their “choosiness.” More
choosy consumers derive a higher consumption value from their preferred product and a lower
consumption value from their nonpreferred product. We compare the case in which products are
sold by twocompeting fir ms with the monopolistic benchmark, in which both products are offered
by a single seller. Our main analysis assumes that firms are able to commit to a price schedule in
advance and focuses on the case in which market structure has no influence on the total quantity
supplied.
We first show that, in equilibrium, firms offer APDs, thereby extending the insights of the
existing literature to the case of competition. Our main result shows that, in any (symmetric
pure-strategy) equilibrium, competing firms must offer larger APDs than a monopolist, inducing
a greater fraction of consumers to purchase in advance. This result is driven bythe fir ms’ incentive
to capture those consumers in advance who might become their rival’scustomers in the future.1It
holds under the fairly weak restriction that the distribution of consumer types has an increasing
hazard rate.2
Price commitment turns out to be essential for the occurrence of intertemporal price discrim-
ination. We show that without commitment, intertemporal price discrimination ceases to occur.
However, though competing firms serve all of their customers in advance, a monopolistic supplier
maximizes profits by selling exclusively after demand uncertainty has been resolved. Hence, our
main result about the increase in advance sales becomes amplified in the absence of commitment.
The influence of competition on the intertemporal allocation of sales has an interesting
welfare implication. Because advance purchases are subject to the risk of a consumer-product
mismatch, an increase in the number of advance sales has a negative effect on total surplus.
Generally, this negative effect of competition might be compensated by an increase in the total
quantity sold. Extending our analysis to the case where individual demand is elastic, we show
the perhaps surprising result that competition can lead to a reduction in welfare even when it
increases the total quantity sold. To the best of our knowledge, we are the first to point out these
negative welfare consequences of competition for markets characterized by individual demand
uncertainty.
One may argue that, though detrimental for overallwelfare, competition should be beneficial
for consumers. We show that, for a uniform distribution of types, competition leads to a price
decrease in the advance-selling period but may result in a price increase in the consumption
period. Hence, competition benefits the “unchoosy” consumers who purchase early but may harm
the “choosy” consumers who purchase late. We show that the aggregate effect of competition on
consumer surplus can be negative.
The plan of the article is as follows. Section 2 introduces the model. In Section 3, we
consider the case of a monopoly, which serves as a benchmark for our subsequent analysis.
Section 4 contains our main results about competition. Our final Section 5 considers the issue of
price commitment. The more technical proofs are relegated to the Appendix. Web Appendix B,
available online, contains our extensionto the case of elastic demand and the rather lengthy proof
of equilibrium existence for a uniform distribution of consumer types.
1This is similar to the occurrence of customer poaching in markets with switching costs (Chen, 1997; Villas-Boas,
1999; Fudenberg and Tirole, 2000) with the difference that consumers are captured ex ante rather than ex post.
2Weprove the existence of a pure-strategy equilibrium for two cases: an equilibrium exists, (i) if individualdemand
uncertainty is sufficiently strong, or (ii) if the distribution of types is uniform. In the general case, existence may require
further restrictions on the distribution of types.
C
The RAND Corporation 2016.

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