Cicero Inc (www.ciceroinc.com) and co-nexus (www.4cxm.com).

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Cicero Inc (www.ciceroinc.com) and co-nexus (www.4cxm.com) have developed a new desktop analytics product called Cicero XM Discovery. The offering will be added to Co-nexus' CXM Call Recording and Quality Monitoring Solution. Cicero XM Discovery features include information about the applications and windows that a user works with, the web pages they...

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