Chapter § 8-57 § 823.12. Board Informal Resolution Procedure

JurisdictionUnited States

8-57 § 823.12. Board Informal Resolution Procedure

(a) Boards shall provide an opportunity for informal resolution of a complaint or appeal.

(b) Informal resolution may include but is not limited to:

(1) informal meetings with case managers or their supervisors;
(2) second reviews of the case file;
(3) telephone calls or conference calls to the
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