CFOs will expand finance and accounting outsourcing programs in 2010.
The WNS annual CFO Survey finds that most CFOs use outsourcing to fulfill operational and strategic needs.
The demand for finance and accounting outsourcing (FAO) services is strong and will continue to grow in 2010, according to the findings of The WNS Annual CFO Survey 2010. WNS (www.wns.com) is a global business process outsourcing company.
The study consisted of an online survey of 100 senior finance executives in organizations with revenues of more than $3 billion. The survey was designed to identify and analyze key items on the CFOs' agendas and assess how alternative service delivery models such as business process outsourcing are used to address these agendas.
Some of the key findings include the following:
* More than 75% of the finance executives plan to expand their outsourcing programs in 2010.
* Driving corporate cost cutting efforts and improving internal controls are the two most crucial issues in 2010.
* Forty-four percent of the finance executives believe growing the business will be an organizational imperative in 2010.
* More than 85% of the finance executives are satisfied with the benefits from FAO.
"The survey clearly suggests that FAO has become a mainstream tool because 85% of respondents say they are satisfied with the benefits. Although FAO has been commonly used to reduce cost of operations, it is becoming increasingly more strategic, focusing on transforming F&A operations," said...
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