Casual Friday Communications
| Pages | 17-18 |
| Date | 01 July 2023 |
| Subject Matter | Civil Law |
Published in Litigation News Volume 48, Number 4, Summer 2 023. © 2023 by the Amer ican Bar Association . Reproduced with pe rmission. All rights re served. This info rmation or any porti on thereof may not be c opied or disseminated in an y
form or by any means or sto red in an electronic da tabase or retrieval sy stem without the ex press writt en consent of the Amer ican Bar Associatio n.
Casual Friday Communications
The sharp rise in telework during the pandemic also led to increased use of enterprise
collaboration tools among employees. Tools like Slack, Microsoft 365, and Google
Workspace allow employees to communicate in messaging systems similar to text mes-
saging. Have such tools made every day “casual Friday” when it comes to electronic
communications? Electronic Discovery Law contends these messaging platforms ad-
opted by many workplaces create risk for organizations because employees may com-
municate in a less mindful manner than they would in other forms of business communi-
cations. Communications may “fail to reflect the discretion and decorum appropriate for
workplace correspondence” and “fail to capture the full context of the relevant subject
matter, which can cause the communications to be ambiguous and subject to a number
of possible interpretations.” Even the use of emojis
can lead to conflicting interpretations. Electronic
Discovery Law recommends mitigating risk
by providing supplemental training about
best practices, with an emphasis on
how communications may be subject to
public scrutiny in the context of legal
proceedings. Organizations should also
provide guidance about record reten-
tion for different types of communica-
tions and employees’ responsibilities
relating to routine management of
these communications, as well as their
preservation for actual or reasonably
anticipated legal proceedings.
© Getty Image s
ChatGPT Confounded by Bluebook Citation
ChatGPT, an advanc ed AI languag e model, has be en all over the news for its
potential impac t in education and work settings . The technology has made sig-
nificant strid es in creating engaging content and h as even passed the bar exam.
LawNext Legal Technolo gy Directory ’s Ethan Isaacson explains that ChatGPT
falls short in f ormatting leg al citations in rigorous Bluebook style. First, ChatGPT
is currently unab le to format text with itali cs, underlining, or smal l caps.
Because Bluebook citation requires th at case names be italicized or unde r-
lined, a ChatG PT-generated c itation would not con form to Bluebook style. Second,
ChatGPT tend s to incorrectly ab breviate party na mes in case citations. When citi ng
Wisconsin Pack ing Co. v. Indiana Ref rigerator Lines, Inc., GPT-4 inco rrectly abbrevi-
ates the states in the pa rty names to Wis. and Ind. T hird, ChatGP T has generated
incorrect or no nexistent reporter volumes and n umbers. In fact, in the mos t recent
update, GPT-4 no lon ger attempts th e reporter citati on but advises users to reference a
legal databa se. According to Isa acson, Chat GPT’s impressive advancement s can help law-
yers draft per suasive arguments, but until f uture versions overcom e ChatGPT’s current
Bluebook deficiencies , “legal professionals shou ld continue to rely on e stablished a nd dedicated Bluebook legal citation
tools to ensure the acc uracy and integr ity of their work .”
SUMMER 2 023 • VOL. 48 NO. 4
17 | ABA LITIGATION SECTIO N
POSTED& NOTED
SIGHTINGS FROM TH E BLOGOSPHERE
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