Card conundrum.

• Position: Stateline - Brief Article

Fees and expiration dates are catching consumers by surprise when they go to use their gift cards and gift certificates. Department stores, grocery chains, coffee shops and other retailers sell certificates and cards with expiration dates or inactivity fees (also called "dormancy" fees) that lower the value of the card each month it is not used after a specified time. So in response to rising consumer complaints, more and more states are passing...