Doris Small Helfer
Chair, Technical Services Department and Science Librarian, Oviatt Library California State University, Northridge (1999-present).
SLA member since 1974.
Past Employment: Science librarian, Oviatt Library, California State University, Northridge (1996-99); library director, AT&T Global Information Solutions (1992-96); head, technical services and special projects, RAND Corporation (1980-92); head, Cataloging Department, RAND Corporation (1978-80); head, Cataloging Department, University of Southern California Law Center Library (1975-78).
Education: MS, librarianship, Western Michigan University (1975); BA, political science (1974); California State University, Northridge.
SLA Chapter Activities: Southern California Chapter: Local Arrangements Committee, co-chair for SLA Annual Conference (2002); president-elect, president, and past president (1989-92); Program Planning Committee (1988-89); and numerous Committees from 1978 to present.
SLA Division Activities: Communications Division, chair-elect and chair (1995-97); Information Technology Division, chair-elect and chair (1987-89).
Association-level Activities: Division cabinet chair-elect and chair (1999-01); Chair, Research Committee (1998-99); chair, Public Relations Committee (1997); Nominations Committee (1996-97); Networking Committee, chair (1993-95); Cataloging and Access Committee (1984-90).
Awards and Honors: Listed in Who's Who in America, 2003 edition; Fellow of the Special Libraries Association (1998); SLA Southern California Chapter, Billie Connor Award (1996), Distinguished Service Award (1995).
Publications: "Academic Entrepreneurship: The HBS Library Takes a Lesson from the School It Serves," Searcher: The Magazine for Database Professionals, April 2002; "The Conference Experience: Past, Present and Future," Searcher: The Magazine for Database Professionals, September 2001; "Virtual Reference in Libraries: Remote Patrons Heading Your Way?" Searcher: The Magazine for Database Professionals, February 2001; "E-Books in Libraries: Some Early Experiences and Reactions," Searcher: The Magazine for Database Professionals, October 2000; "Outsourcing, Teaming and Special Libraries: Threats and Opportunities," Information Outlook, December 1998; "The End of the Road for the Corporate Library--Or Is It?" Searcher: The Magazine for Database Professionals, January 1998; "Insourced or Outsourced: A Tale of Two Libraries," Searcher: The Magazine for Database Professionals, September 1997; "Not Your Traditional Librarian Anymore," Searcher: The Magazine for Database Professionals, May 1997; "The Marriage of Librar ies and Commerce," Searcher: The Magazine for Database Professionals, March 1997.
What are the key qualities of leadership? Give an example of how you exemplify these qualities.
Good leaders have vision and can find ways to implement that vision. Leaders must build good teams, communicate clearly, encourage risk taking, work together to develop the best plans, and then trust the team to execute. You can't expect maximum effort if people think you don't believe in them. Leaders keep cool in crises. Leaders know their subjects. They invite and encourage constructive dissent, which doesn't happen if people are afraid to speak up. In the implementation of a new online catalog, I chose the best people familiar with the various tasks to serve on the selection team. Each team picked the system that best met their groups' needs. The leadership team, therefore, knew the strengths and weaknesses of each system and could pick the system that best met the library's overall needs. Everyone on the team participated fully.
What is your vision for the association during your time in office, and what legacy would you Like to Leave behind?
I believe that association members are in the midst of challenging and threatening changes. Members expect their professional association to help them now more than ever. When companies are ailing financially, corporate library budgets can become tempting targets. Librarians need to learn how to deal more effectively and politically in their organizations so that information services survive bad economic times. SLA can help through expanded education that helps members properly position themselves as full-service information managers in their organizations. The association must not only help members cope but must take the lead in dealing with rapid technological changes. SLA can promote and educate executives as to the value of librarians. SLA must work more effectively, consistently, and efficiently to better serve members. It should create student chapters in every school of library and information studies. SLA must do a better job of bringing in new members and mentoring those who do join the association.
How would you describe SLA to someone outside the information profession, and do you believe this description will be different 5 or 10 years from now?
SLA is an international association representing the interests of information professionals in more than 70 countries. Members are Librarians and information professionals who work in a wide variety of institutions, including corporate, government, educational, and nonprofit. As information resource experts, SLA's members collect, analyze, evaluate, package, and disseminate information to facilitate accurate decisionmaking. Organizations that employ our members rely on them to amass the useful and valuable information the organizations need. In many cases, SLA members already work outside libraries in nontraditional settings. Many of our members carry titles like director of Content Development, or Database Services, or Information Services. This trend will continue as more full-text content is delivered electronically to desktops in organizations. I hope that organizations will recognize SLA's members for the array of critically important roles they perform and reward them with high-level positions and comme nsurate pay.
Ethel M. Salonen
Manager for External Content with Millennium Pharmaceuticals, Inc.
SLA member since 1978.
Past Employment: Manager, external content, KPMG LLP (2000-01); director, public sector sales, Primark Financial Information Division (1998-00); director, US academic sales, Knight-Ridder Information Inc. (1995-97); director, New England sales, Knight-Ridder Information Inc. (1993-95); senior account executive, Dialog Information Services, Inc. (1989-93); manager, Research and Life Sciences Libraries, Arthur D. Little, Inc. (1987-89); manager, Research Library, Arthur D. Little, Inc. (1985-89); information specialist, Research Library, Arthur D. Little, Inc. (1980-85); reference librarian, Physical Sciences Library, University of California at Riverside (1978-80).
Education: MS, Library Science, C.W. Post College, Long Island University (1978); MA, liberal studies-applied sciences, State University of NY at Stony Brook (1977); BA, earth and space sciences, State University of NY at Stony Brook (1974).
SLA Chapter Activities: Boston Chapter: Logistics Committee (1999-02); co-chair, (1990-93); chair, Nominating Committee (1991); president (1987-90); chair, Sd-Tech Committee (1986-87); chair, Logistics Committee (1984-86), Program Committee (1983-87, 1990-93).
SLA Division Activities: Information Technology Division: chair, Government Relations Committee (1990-92). Pharmaceutical and Health Technology Division, Information Technology Division, and Business and Finance Division: member.
Association-level Activities: SLA 2002 Conference Planning Committee: chair (2001-02), deputy chair (2000-01). Chair, Partnership Taskforce (2001); deputy chair; 2000 Conference Planning Committee (1998-00); chair and chair-elect, Nominating Committee (1996-98). SLA Board of Directors (1993-96). H.W. Wilson Company Awards Committee: Member (1996-97) San Antonio Conference Planning Committee (1989-91).
Other Professional Activities: Multiple leadership positions.
Awards/Honors: SLA President's Award (2002); SLA Fellow (2001); Knight-Ridder Information, Inc. sales awards; Director's Excellence Award, Arthur D. Little, Inc.; University Librarian's Service Award, UC Riverside; Beta Phi Mu.
Publications: Presented "Business Intelligence for the Biotechnology/Pharmaceutical Industry" at the November 2002 Competia conference in Montreal, Canada. Authored training sessions for Knight-Ridder Information, Inc. Presented "Using Dialog Throughout the Product Life Cycle" at the 1991/1995 Dialog Updates and the 1997 Tokyo Update. Wrote "Guides to Reference Sources" while at UC Riverside. Wrote a "Collection Development Plan" and "Bibliographic Instruction Manual" for the Management Education Institute of ADL.
What are the key qualities of Leadership? Give an example of how you exemplify these qualities.
A Leader identifies organizational challenges and uses his or her teamwork skills to bring about a fundamental change that is positive and embraced by each member. The leaders, along with team members, construct the vision and strategic direction of the organization. They identify key individuals who wilt lead various aspects of the strategy, and each of those individuals will work closely with other organization members to ensure that the strategies are carried out. A leader possesses excellent listening and communicating skills. A successful leader builds trust. Members of the organization look to their leader for strength and guidance during difficult and successful times. I have had many leadership opportunities in information center management, sales management, and in SLA. As chair of the SLA Partnership Taskforce, I identified roles for each member, relied on their input as each one pursued his or her assignment, sought consensus in developing the final report, and acknowledged the Taskforce for their efforts. The experience was rewarding, and a document was produced that will help guide the association in the...