Business virtual system in the context of e‐governance: Investigation of secure access to information resources

• Published date: 01 August 2020
• Date: 01 August 2020
• Author: Radi Romansky,Irina Noninska
• DOI: http://doi.org/10.1002/pa.2072

ACADEMIC PAPER

Business virtual system in the context of e-governance:

Investigation of secure access to information resources

Radi Romansky

1

| Irina Noninska

2

1

Department of Informatics, Technical

University of Sofia, Sofia, Bulgaria

2

Department of Computer Systems, Technical

University of Sofia, Sofia, Bulgaria

Correspondence

Radi Romansky, Department of Informatics,

Technical University of Sofia, Sofia, Bulgaria.

Email: rrom@tu-sofia.bg

Funding information

Bulgarian Ministry of Education and Science,

Grant/Award Numbers: project DH-07/10,

DH-07/10

Abstract

Contemporary digital age proposes differentopportunities in the public, social, private,

and business areas based on remote access to distributed resources placed in virtual,

cloud, educational, governmental, business, smart, and so forth environments. In this

reason, the e-governance is realized on the basis of digital communications between

different parties that requires strong protection of the information resources and per-

sonal data. The digital sustainability is an important task for e-governance in the digital

world. Article deals with principles of correct protection of the information resources

(including in the cloud) by using strong procedures for access regulation of the exter-

nal clients. Organization of Information Security Management System for identifica-

tion, registration, authentication, and authorization of the requests is discussed. An

investigation of the proposed functionalityis made on the basis of stochastic analytical

modelling by using the apparatus of Markov chains and statistical processing and

interpretation of the obtained results.

KEYWORDS

e-governance, information security, remote access, statistical processing, stochastic modelling

1|INTRODUCTION

Contemporary digital age introduces many information and communi-

cation technologies (ICTs) in different public, social, private, and busi-

ness areas of the society life. All these opportunities are based on

remote access to distributed resources placed in virtual, cloud, educa-

tional, governmental, business, smart, and so forth environments that

unite means and tools of social networking (Banday, 2016; Borgatti,

Evertt, & Johnson, 2018), cloud/mobile cloud computing (Škraba,

Stanovov, Semenkin, Koložvari,& Kofjacˇ, 2018),and Internet of Things

(IoT) in different forms such as wireless sensor networks, machine to

machine, cyber-physical systems (Platzer,2018), and Big Data analysis

(Kharchenko, 2018). The electronic governance (e-governance) is an

example for collaboration of relations between different parts of the

society on the basis of ICT including listed technologies, and this cre-

ates real conditions for the development of open government initia-

tives and systems in different sectors such as executive, business,

legislative, and judiciary (IGI Global, 2020). This creates extended

opportunities for developing actual, quick, and effective actions, butit

requires to be evaluated the possible risk for privacy, personal data,

and security protection of private resources (Tsaregorodtsev, Kravets,

Choporov, & Zelenina, 2018; Zaslavskaya, Zaslavskiy, Bolnokin, &

Kravets, 2018).

E-governance has been determined by the European Commission

in the first years of the 21st century as “a system uniting the capabili-

ties of ICT and the actions of the state administration and the local

government in organizing and delivering public services and improving

the democratic process.”The ICTs are integrated in all processes in

the society and take part in the relations between citizens, govern-

ment, institutions, and business organizations. This requires that all

participants in digital communications should be well motivated and

knowledgeable about using new technologies (Steeves, Pr, & Regan,

2018). The importance of ICT for developing components, services,

and applications of e-governance is discussed in many publications

(Kumar, 2017; Pereira, Parycek, Falco, & Kleinhans, 2018; Putra et al.,

2018), and the main task, which is determined, is to simplify all admin-

istrative processes for all participants and third parties at all levels in a

country (national, regional, and local levels). The realization of this goal

Received: 16 December 2019 Accepted: 16 December 2019

DOI: 10.1002/pa.2072

J Public Affairs. 2020;20:e2072. wileyonlinelibrary.com/journal/pa © 2020 John Wiley & Sons, Ltd 1of10

https://doi.org/10.1002/pa.2072