The business of doing international business became considerably more comfortable and less stressful last December, when TAM Brazilian Airlines initiated daily flights from Miami to Sao Paulo.
TAM has always been the businessperson's airline. From its beginnings thirty years ago as an air taxi service in the city of Marilia to its current international status throughout Brazil, South America and now into the United States, business has powered the airline.
TAM president Rolim Amaro, who initiated the airline's Red Carpet Service concept, believed business travelers were looking for schedules that enabled them to complete a business trip in one day, with most flights in early morning and late evening. There really was a red carpet rolled out for passengers to walk on, as there is a red carpet in front of each TAM ticket counter today.
Today Amaro has further extended business travel comfort, beginning with the largest, fastest, most-comfortable wide-bodied passenger carriers in the air. Business Class travel in TAM's new Airbus 330/200 is like flying in a favorite easy chair that reclines up to 145 degrees with double arm rests and only aisle and window seating. Each seat is equipped with its own power port for laptop computers and in-seat telephone systems for business communication with the added bonus of individual Internet hook-ups.
TAM's Miami-to-Sao Paulo flight staff is trilingual to accommodate travelers who feel more comfortable speaking English or Spanish, as well as Portuguese.
A recent agreement with American Airlines allows TAM passengers to fly to more than 20 cities in the United States from select Brazilian locations. Just as noteworthy is TAM's new codeshare arrangement and linked Frequent Flyer program with American Airlines, allowing travelers to accrue and redeem miles on each other's programs.
TAM also boasts the quickest turnaround time--10 minutes--from landing to take-off on all domestic flights, offering more than 100 destinations out of the downtown airport in Sao Paulo...