Bright ideas--improving Communication.

Position:Medical case management - Brief Article
 
FREE EXCERPT

Communication is an important cornerstone to the success of a disease management program. Communication should be tailored to:

* Demonstrate the benefit of participating to the employee.

* Make participation enjoyable (many employers offer incentives for employees to participate).

* Emphasize the confidentiality of employees' medical information.

* Communicate continuously and in many forms; communication materials will include payroll stuffers, employee newsletters, general employee meetings and during open enrollment.

Communication costs can be negligible....

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