Beyond the bed: how Indiana hotels cater to business travelers. Pillow-top mattresses and sleep CDs.

AuthorTricker, Jennifer
PositionBUSINESS TRAVEL

"YES, DEFINITELY, BUSINESS travel is back," says Bill Toole of The Westin Hotel Indianapolis. In fact, he proclaims, "It is a great comeback." This is fantastic news for Hoosiers in the hospitality industry, as hotels offer new and better amenities.

Wireless, high-speed Internet access and business centers have become the standard in the business-class hotel industry The challenge now is how to improve upon these ever-increasing measures in a highly competitive marketplace. From in-room exercise equipment and specialized meal selections to upgraded beds, Indiana hotels are going the distance to provide consistent service and conveniences that help business travelers be more productive.

Staying fit on the road. Whether to relieve stress on the road or get through a rough workday, many travelers feel working out is an important part of their hotel stay.

At The Westin Hotel Indianapolis, specific "Workout Rooms" may be reserved. They come already furnished with a universal cardio machine, exercise ball and workout videos. Of course, all guests may visit the full-service onsite workout facility any time.

"Within one week prior to a visit, guests receive a virtual concierge via email allowing them to custom-order special services ahead of time," says Gina Schumacher of the South Bend Marriott Riverfront Hotel. One option allows guests to order from three different types of exercise equipment to be delivered to their sleeping room ahead of arrival, she explains.

"In addition to our own fitness center," says Gregg Murphy, general manager of Holiday Inn Select City Centre in Lafayette, "the trail system here is very extensive and quite well maintained," providing walkers and joggers the choice to exercise on paved or non-paved trails.

Dining choices. Health-minded guests can benefit from the cholesterol-, fat- and carb-friendly dishes prepared by Chef Daniel Perez from 6:30 a.m. to midnight at the South Bend Marriott. Though some may opt for the simple veggie plate as a midnight snack, Perez says the more likely choice is a fresh apple tart with ice cream. Ordering specific menu selections for room service at a pre-requested time is another perk available via the Marriott's virtual concierge.

The truly hungry might tackle the signature 48-ounce porterhouse steak at Shula's Steakhouse onsite at The Westin. The hotel also offers 24-hour room service and takes extra care to comply with special dietary requests.

"Not only do our guests want healthy...

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