Automated interviews raise bias concerns.

During the pandemic, many employers are opting to automate initial aspects of screening. One growing option: Have applicants provide a video in which they answer scripted questions about their qualifications and experience.

The videos cut scheduling hassle and help quickly screen out clearly unqualified applicants. But they carry legal risks. What to watch for:

Built-in bias. Automated interviews based on artificial intelligence don't necessarily prevent hiring discrimination because AI programs may reflect the biases of the designers.

Advice: Ask automated interview vendors what they...

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