Atlanta Mayor takes revenue collection personally.

• Position: News Briefs - Mayor Shirley Franklin personally calls on top debtors to Sanitation Department - Brief Article

Frustrated by Atlanta's inability to collect revenue it is owed, Mayor Shirley Franklin recently took matters into her own hands, personally calling some of the top debtors to the city's Sanitation Department. The mayor said those customers she spoke to cited billing inaccuracies as the main reason for their delinquency. Since the city assumed responsibility for billing and collecting three years ago, it has accumulated more than $30 million in bad debt. Only 10 percent of customers paid their last quarterly bill on time, and the sanitation operation expects to lose $10 million this year. Atlanta's collection...