Are there fewer customers in your lobby?

• Position: Statistics about teller transactions - Brief article

Here are some of statistics concerning branch usage, as compiled by the research and consulting company Novantas Inc.

* Average teller transactions dropped from 7,600 in 2008 to 5,600 in 2013. The number is expected to decline to 4,800 by 2016.

* The average bank saw a 7.5 percent decline in teller transactions from 2012 to 2013. Declines were even higher in banks with...