Apology anthology.

• Position: TRENDS AND TRANSITIONS - Brief article

After something goes wrong with a patient, medical professionals may wish to express their apologies or condolences to patients and their families. Nearly six in 10 doctors say they have done so, disclosing to patients that a serious error has occurred, according to a 2006 survey.

Many doctors are advised, if not ordered, however, to refrain from making such statements to patients and families, in case the matter ends up in court. Such expressions may be used against them in medical malpractice cases as evidence of wrongdoing or guilt.

Some studies, including one at the University of Michigan Health System, have shown that allowing medical professionals to express their sympathy and apologies actually reduces malpractice lawsuits. An organization called Sorry Works! was created in February 2005 to advocate for full disclosure by physicians, hospitals and insurers when medical errors occur in the...