ANSWER THE **#* PHONE.

PositionBrief Article

A legislator in Maine got so sick of not being able to reach a live human being in state government by phone that he introduced a bill titled "An Act to Prohibit State Government from Using Automated Telephone Answering Equipment During Business Hours." The Bangor Daily News reports that the state and local government committee unanimously approved of the bill, but decided to recraft it as a resolution requiring that a state administrative department report in three months on its progress in "giving state department telephones an increased human dimension," with an update a...

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