An agency that delivers.

AuthorPeters, Charles
PositionTilting at Windmills - U.S. Department of Veterans Affairs - Brief article - Column

Phillip Longman's article praising the Veterans Administration in our January/February 2005 issue has recently received support from a study by the National Quality Research Center at the University of Michigan, comparing patients' ratings of care provided by the VA with that provided by private facilities. The VA got a rating of 83 on outpatient...

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