New York, Geneva (AirGuide - Airline News Europe) Sep 22, 2013
Airlines focus on catering for premium passengers Andreas Weber, general manager of Gate Gourmet, oversees the preparation of meals for passengers departing from Hong Kong International Airport. "(Today) more airlines are investing substantially in their first and business class products," he said. "Making people comfortable in big seats, everyone is doing that already, but what is left is the catering experience." Sep 19, 2013
easyJet easyJet, the UKOs largest airline and operator of EuropeOs no. 1 air transport network, and Amadeus, a leading technology partner for the global travel industry, announce today the launch of unique system enhancements that will allow travel agents around the world, in a phased approach, to book low-cost carriers with the same booking flow as that used for traditional carriers, regardless of the airlineOs distribution preferences. easyJet is the first carrier to become a light ticketing1 airline in the Amadeus system, thereby greatly improving the way in which travel agents access, book and provide service when selling easyJet flights. The development is expected to increase bookings with the new pricing, ticketing and booking functionality offering the same look and feel as for traditional or flag carriers. For the first time, traditional shopping, booking and back-office flows will be combined with real-time dynamic fares and a full ancillary offering provided through easyJetOs XML connection with Amadeus. This will give all travel agencies, including corporations and TMCs, which use Amadeus, even better access to easyJetOs great value inventory than before. Sep 16, 2013
Ryanair Ryanair (RY4B.IR), Europe's biggest budget airline, has promised to transform its "abrupt culture" in a bid to win customers from costlier rivals, admitting for the first time that a reputation for treating its passengers badly might have become a problem. The Irish firm, this week voted the worst of the 100 biggest brands serving the British market by readers of consumer magazine Which?, said on Friday it would become more lenient on fining customers over bag sizes and overhaul the way it communicates. Sep 20, 2013
Thomson Airways IFE Services, one of the world's leading in-flight entertainment (IFE) companies, has been retained by Thomson Airways as its content service provider. IFE Services has been Thomson Airways' IFE supplier for over five years and will now...