New York (AirGuide - Airline News Asia / Pacific) Sep 22, 2013
Airlines focus on catering for premium passengers Andreas Weber, general manager of Gate Gourmet, oversees the preparation of meals for passengers departing from Hong Kong International Airport. "(Today) more airlines are investing substantially in their first and business class products," he said. "Making people comfortable in big seats, everyone is doing that already, but what is left is the catering experience." Sep 19, 2013
Air China Setting a course for future success in the highly competitive international aviation industry, Air China is preparing to embrace the power of mobile communications and other leading-edge technologies with the help of AT&T*'s specialist consultancy support. China's flag carrier is one of the world's largest airlines, carrying almost 50 million passengers to 284 destinations, including 72 international cities, in 2012. It is now focusing on developing its long-haul international routes to complement its strengths as China's leading airline and one of its most profitable. Air China's strategy is to combat the effects of rising oil prices and increasing pressure from low-cost carriers by improving the customer experience and enhancing its operational efficiency. AT&T will help Air China to realize its international ambitions by providing specialist consultancy support to develop a five-year roadmap for mobile communications and technology. AT&T will conduct interviews with Air China executives and operational staff, while closely observing the airline's operations at key facilities. Following this intensive research, AT&T will make recommendations in a five-year plan that details how mobile technologies and procedures can be implemented to deliver superior customer service and generate revenue. Sep 16, 2013
Air New Zealand Air New Zealand and Tourism Australia today announced a million dollar partnership to encourage North Americans to check Australia off their Oto doO list by offering special fares to six of AustraliaOs top destinations. Air New Zealand, renowned for its exceptional international product and service, is offering one low fare* to six of its Australian destinations: Sydney, Melbourne, Brisbane, Cairns, Adelaide and Coolangatta (The Gold Coast). With four North American gateways (Los Angeles, San Francisco, Honolulu and Vancouver) and connections via Star Alliance partner airlines from numerous other US and Canadian ports, Air New...