Agents decry Carnival's price-match offer for shore excursions.

 
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New York (AirGuide - Airline & Travel News) Thu, Jan 16, 2014

Carnival Cruise Lines has launched a best-price guarantee on all shore excursions that will award passengers with shipboard credit equivalent to 110% of the difference between the price of a Carnival excursion and that of a matching, but lower-priced, third-party tour. Some travel agents have complained about the offer, claiming that it will increase the difficulty of booking commissionable third-party excursions for their cruise clients, but Carnival says it won't affect agents because the only clients who benefit are those who book directly through the cruise line already, without an agent.

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