Advocacy services for survivors of intimate partner violence: Pivots and lessons learned during the COVID‐19 quarantine in Tacoma, Washington

Published date01 April 2022
AuthorRachel A. Moyer,Connie J. Beck,Nadia Van Atter,Abi McLane
Date01 April 2022
DOIhttp://doi.org/10.1111/fcre.12642
SPECIAL ISSUE ARTICLE
Advocacy services for survivors of intimate
partner violence: Pivots and lessons learned
during the COVID-19 quarantine in Tacoma,
Washington
Rachel A. Moyer
1
|Connie J. Beck
1
|Nadia Van Atter
2
|
Abi McLane
2
1
Social, Behavior and Human Sciences,
University of Washington, Tacoma,
Washington, USA
2
Crystal Judson Family Justice Center,
Tacoma, Washington, USA
Correspondence
Rachel A. Moyer, Social, Behavior and Human
Sciences, University of Washington, Tacoma,
WA, USA.
Email: ram8004@uw.edu
Abstract
The Crystal Judson Family Justice Center (CJFJC), like
many advocacy programs for survivors of intimate part-
ner violence, transformed its structure and operating
procedures amid the COVID-19 pandemic. The first con-
firmed case of COVID-19 in the United States was in
Washington State, where CJFJC is located, and Governor
Jay Inslee acted quickly with a strict stay-at-home order.
This paper describes the pre-pandemic, in-person service
model used at CJFJC and then the transition to a fully
online service model utilizing phone, email and online
procedures and platforms. The rapid transition posed
many opportunities to learn how to provide services dur-
ing public pandemics, and how to provide services virtu-
ally. We conclude with detailed lessons learned from the
experiences of filing domestic violence protection orders
online, Zoom court hearings, innovation surrounding
community partnerships, and information technology
development.
KEYWORDS
advocacy services, COVID-19, domestic violence, family justice
center, intimate partner violence, protection orders
DOI: 10.1111/fcre.12642
© 2022 Association of Family and Conciliation Courts.
288 Family Court Rev. 2022;60:288302.wileyonlinelibrary.com/journal/fcre

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