Address the Root Cause.

Author:Genest, Yves
Position:Reader Forum - Letter to the editor
 
FREE EXCERPT

Jim Pelletier's blog post got me thinking about the quality of recommendations, as they are our best tool to add value. The No. 1 reason why recommendations do not result in positive change is their failure to be based on solid root-cause analysis. If they don't address the root cause, how could they target the right agents of change, the right resources, and the right...

To continue reading

FREE SIGN UP