ACE LAUNCHES CUSTOMER SUPPORT PROGRAM.

 
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ACE Group has launched a new program for its U.S.-based clients, that offers immediate support after environmental releases of hazardous materials and other regulated substances. The new proactive program, ACE ALERT (ACE Logistical Environmental Response Technology), is available 24/7 via mobile application, website link or toll free number and is designed to help ACE Environmental Risk clients better manage and potentially contain costs and limit liability after spills that require cleanup and site remediation.

ACE ALERT draws from a database of more than 3,500 environmental cleanup contractors throughout North America who are experienced and equipped to react to particular kinds of spills. Once an incident is reported, clients receive a list of available contractors in the area of the release and can make a selection to independently contract to engage their services. Additionally, clients also receive information from a database that supplies current reporting regulations and contacts for nearly 30,000 federal, state/provincial and local jurisdictions throughout North America that require reports from spill generators. The program is staffed 24 hours a day/7 days a week by multilingual technical and environmental specialists who are experienced in incident coordination and regulatory reporting.

Details of the program, which is complimentary for new and current ACE Environmental Risk clients, including access to the online portal where ACE Environmental Risk clients can complete their enrollment, is available at https://ace.spillcenter.net/.

Once enrollment is complete, clients will be able to report an environmental spill incident either online, by telephone or mobile device via ACE ALERT app for iPhone, Android and certain Blackberry model users. For more information regarding the program, contact Steve Piatkowski at Steven.Piatkowski@acegroup.com or...

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